Question 1

What is Nilkanth Hospital Management System (HMS)?

Accepted Answer

Nilkanth Hospital Management System (HMS) is an all-in-one digital healthcare ERP software designed for hospitals, nursing homes, and multi-speciality clinics across India. It streamlines outpatient (OPD) queue tokens, inpatient (IPD) bed admissions, digital electronic medical records (EMR), automated WhatsApp lab reports, barcode pharmacy billing, and TPA cashless insurance claims on a single unified platform.

Question 2

Is Nilkanth HMS compliant with ABDM (Ayushman Bharat Digital Mission)?

Accepted Answer

Yes, Nilkanth HMS is fully certified and compliant with Ayushman Bharat Digital Mission (ABDM) guidelines, including M1 (ABHA creation and verification), M2 (digital health record linking and HIP/HIU gateway integration), and M3 (health data exchange). It empowers hospitals to securely link patient health records across India.

Question 3

How does automated WhatsApp integration work in Nilkanth HMS?

Accepted Answer

Nilkanth HMS includes official WhatsApp Business API integration that automatically triggers instant WhatsApp messages without manual staff intervention. Patients instantly receive appointment confirmations, reminder alerts, digital PDF prescriptions, diagnostic lab reports, and payment invoices directly on their WhatsApp numbers.

Question 4

Can Nilkanth HMS handle both OPD and IPD bed management?

Accepted Answer

Yes, Nilkanth HMS features end-to-end OPD and IPD modules. For OPD, it provides smart patient registration, token display screens, and doctor prescription builders. For IPD, it provides a visual color-coded bed status board, emergency admission workflow, daily nursing notes, OT scheduling, doctor visit charges, and one-click discharge summaries.

Question 5

Does Nilkanth HMS include integrated pharmacy and medical store billing?

Accepted Answer

Yes, Nilkanth HMS includes an integrated in-house pharmacy ERP. Key features include barcode-based dispensing, automated salt/molecule substitution lookups, real-time batch and expiry date alerts, purchase order management, supplier ledger tracking, and GST compliant tax invoicing synced directly to patient hospital bills.

Question 6

How does Nilkanth HMS compare to traditional paper records and generic software?

Accepted Answer

Unlike paper registers and generic accounting tools, Nilkanth HMS is specifically built for Indian clinical workflows. It reduces administrative overhead by over 70%, prevents revenue leakages through auto-audited billing, features offline-first hybrid synchronization so operations never stop during internet outages, and includes 24/7 dedicated local support.

Question 7

Where is Nilkanth Medico Software located and how do I request a demo?

Accepted Answer

Nilkanth Medico Software is located at Millenium Point, 206 B, Lal Darwaja Station Rd, opp. Gabani Kidney Hospital, Lal Darwaja, Varachha, Surat, Gujarat 395004. Hospital administrators and doctors can book a free, no-obligation on-site or virtual demo by calling +91 78780 72598 or submitting a request at nilkanthmedico.com/contact.

Question 8

How long does it take to implement Nilkanth HMS and train staff?

Accepted Answer

Deployment of Nilkanth HMS is swift and non-disruptive. Most hospitals and clinics go fully live within 24 to 48 hours. Our technical team handles master data setup, doctor prescription templates, hardware/printer configuration, and comprehensive on-site or remote training for receptionists, nurses, doctors, and pharmacy staff.